Family Mart Management Application

Project Products:   AUTOID Pad Air
3minread

Industrial Tablet Improve Digital Management

Content Type

Solution

Products
User Profile

Family Mart is one of the biggest international convenience store chains in Asia, with over 12,000 locations, nearly 3,000 of which are in mainland China. One of the main factors drawing customers to Family Mart is the store's vast selection of superior goods. Products from over 2,500 SKUs in dozens of categories are sold in each store, and up to 70% of the products are renewed annually. It is impossible to attain this level of product power without the assistance of digitization. The entire family is depending on digitalization to help store operations become more cost-effective, more efficient, and better experiences. 

Pain Points

  • Although sales and inventory software exists, data lag makes it easy to distort demand because it prevents real-time data updates. 
  • Controlling store displays is tough since it's hard to establish an efficient system of oversight for the product rows and store environment. 
  • Accurately managing the validity period is difficult since manual verification requires a lot of time, labor, and is prone to mistakes and omissions. 
  • Inconvenient information query: store employees want to know prices, inventory, and other details, which makes using a computer very difficult.

Values

  • Updating company data in real time. 
  • Store access and inventory efficiency are increased by the flatbed scanning engine. 
  • Real-time monitoring of work efficiency and precise personnel management. 
  • Temporary promotional information and product inventory delivered accurately. 

Solutions

The Family Business Platform is accessed via the network by Family Mart using an AUTOID Pad Air industrial rugged tablet, which enables MDM batch control to enable real-time device management. 

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