The Kao (Shanghai) Factory began operations in 1993 and specializes in the production of liquid detergents, shampoo, conditioner, and other hair and skin care products. On May 13, 2020, Kao was ranked 604th on the 2020 Forbes Global 2000 list. Kao was ranked 132nd in the 2018 World's Top 500 Brands dot.

The production workshop's information cannot be gathered and disseminated in a timely manner under the conventional production model. The process flow card cannot be manually entered until the end of production. This is labor- and time-intensive, and it is also prone to human error, which could lead to inaccurate data.

Using the AUTOID Pad Air rugged industrial tablet, Kao is able to achieve paperless operation and transform traditional working methods. This helps to solve issues with work assignment, reporting, and guidance in the workshop. It also improves the efficiency of information flow, which makes it easier to manage links that follow, like production scheduling and processes.

Digitalization and informatization are accomplished, and traceability management is made possible, by utilizing AUTOID Pad Air rugged tablets in the materials, production, processes, and other areas of production.